The Inevitable Failure Of Bureaucracy

I have taken the quote below from an interesting blog called 'Secret Social Worker'. The writer is referring to the Rotherham Mass Child Rape Scandal. Yet the failings of the Rotherham bureaucrats, their collaboration with appalling criminals at the expense of the vulnerable, is almost inevitable. It takes a brave person to fight against the aggressive self-interst of a Bureaucracy. A Bureaucracy is the most Capitalist of all institutions. Its purpose is to survive, to grow and to conquer. Its fine words are just so much self-justifying propaganda.
However kind and loving and responsible an individual bureaucrat may be, they are accountable to their line manager, not the 'customer'. Be they police, teachers, doctors, administrators, they must inevitably see the customer with some hostility, a potential hazard, particularly should the customer believe the propaganda.
The Secret Social Worker has this to say,
'The lack of political will and covering up of mistakes and failings, a management structure that prevents professionals protecting children properly, the process and organisation appear more important than the children....... no responsibility for mistakes and decision making from management and politicians, a concern about political correctness, a community that was unwilling or unable to be involved in child protection, whistleblowers censured, the de-professionalisation of expert child protection workers in favour of process and targets....... family court reforms looking at targets and money.'
It could relate to any aspect of the bureaucratic bourgeoisie as they lay their heavy thieving hands upon ordinary people.